I bought a P51 from them some time ago and received a wreck in the box... the wings had holes punched through the covering, broken stringers on the front of the fuse, misshapen plastic parts (warped canopy, the worst of it), and missing hardware pack & wing tube.
When I called to complain they gave me the run around for over 1 month but eventually paid for the parts that were missing.. I used my oven and a heat gun to reshape the plastics... I think he refunded $50 but that isn't what I was looking for.
It took 4 months to build that model... 30cc P51... I eventually rebuilt the wing (stripped the covering) and sheeted it & glassed it after adding more structure and sanding the **** out of the leading edge. stripped the fuse and glassed it and used Robart air retracts. painted it with Rust O Leum silver... flew great with an EME55 w/ electric start.
Although I loved that plane I wouldn't wish that experience and general stress on anyone.