Problems with Dynam spares?
#1
Problems with Dynam spares?
I bought a Dynam Hurricane 6 months ago, and a couple of the clevises were broken by me not realising how delicate they are. On December 16th 2021, I ordered some spares, along with some extra parts to enable the aircraft model to be flown FPV or 3rd person. None of these parts have arrived, and although the UK distributor has been nothing but totally open and similarly frustrated - they themselves ordered spares in May of 2021, nothing whatsoever has been received by them, or indeed me.
I'm curious if other distributors, or customers, of Dynam models in the US or Europe are experiencing similar problems? Even making allowances for Covid/the war in Ukraine, it seems to me that 3 months is a very very long time to wait for spares. Someone needs to pull their finger out at Dynam, as "reputation is more easily kept than regained". In the complete absence of any communication from Dynam China to me, or, as far as I can tell, the UK distributor, I'd have to suggest that Dynam's reputation, may come to be in doubt.
What's your experience of getting spare parts over the last few months from Dynam? Ok? Great? Dismal?
I'm yet to be able to even maiden my model 6 months on. Admittedly my fault initially, but crikey, no spares since May 2021????
I'm curious if other distributors, or customers, of Dynam models in the US or Europe are experiencing similar problems? Even making allowances for Covid/the war in Ukraine, it seems to me that 3 months is a very very long time to wait for spares. Someone needs to pull their finger out at Dynam, as "reputation is more easily kept than regained". In the complete absence of any communication from Dynam China to me, or, as far as I can tell, the UK distributor, I'd have to suggest that Dynam's reputation, may come to be in doubt.
What's your experience of getting spare parts over the last few months from Dynam? Ok? Great? Dismal?
I'm yet to be able to even maiden my model 6 months on. Admittedly my fault initially, but crikey, no spares since May 2021????