BrianMorris

I too, am looking for wing bags.
I WILL NOT BUY THEM FROM WINGBAGS.COM
Nobody likes to be taken advantage of. Then to be insulted like that??? What would posses someone to react like that?
Matt,do you feel you are at the top of your game in this industry? Has a little bit of success made you this arrogant?He has a legitimate complaint.
People like you make it hard to be a proud American.Which, by the way, I AM!
If I treated my customers abroad this way, I would not be in business for too long. You make profits on the products/merchandise/services you sell.Not in shipping fees.If that is how wingbags.com does business, they must be hurting for money or have no business ethics.
Well... I think he has proven the latter.
See ya'--baby,
Brian Morris
Jupiter,FL

BRYAN01601

My Feedback: (48)

I HAVE HAD TEH BEST LUCK WITH WINGBAGS BY CAROLINE. sUPERB QUALITY AND AWESOME CUSTOMER SERVICE. THEY EVEN CALLED TO MAKE SURE I RECIEVED THEM OK AND THE FIT MY PLANE AS THEY WERE NOT MADE SPECIFICALLY FOR MY PLANE (I NEW THIS GOING IN) I WOULD BY FROM THEM AGAIN. YES THEY ARE NOT THE CHEAPEST BUT THE QUALTY IS THE BEST I HAVE SEEN AND GREAT PEOPLE TO DEAL WITH. CUSTOMER SERVICE GOES A LONG WAY WITH ME.

GOOD LUCK IN THE FUTURE MATT YOU WILL NOT SEE ME ON YOU LIST OF CUSTOMERS

Stanger

Didn't sound like a businessman at all, in fact, sounded like a child to me. And I don't want to be sending my money to children, and hoping I get what I've paid for.

This is exactly the place to discuss these issues. See what I've learned from this thread. The beauty of this thread is, the information I'm getting is not hearsay, Matt speaks for himself.

Thanks for the heads up Matt

WreckRman2

My Feedback: (5)

I have 4 sets of wing bags from wingtote.com and they are of the greatest quality. The customer service was great too. Just my 2 cents...

lnorris

My Feedback: (1)

FYI, I went and checked some of the other threads "Matt" has posted in and it does indeed seem to be him. I find it ironic though that his last post before this one was.

http://www.rcuniverse.com/showthread...hreadid=689581

Maybe he's very busy...

Seriously, everyone has a bad day and everyone has said things they regret...

rockmon

I won't try to justify his childish post, what I will do is justify an added expence in an adult and business like manner which is no doubt what he wishes he had done. First he should make the customer aware that shipping to another country involves extra expense that he can not and should not swallow. It does not matter that it only takes 5 minutes to fill out a form, what does matter is the time involved, he doesn't make his wing bags at the local p.o. so he has to take the time himself or send an employee to the local p.o. to send the product off and even if the p.o. is 5 minutes away it's going to tie up someones time and you can bet be it him or an employee that 5 minute drive will turn into at least a half an hour which in my world gets the customer an extra hour charged to their bill (real world billing) and unless he runs a sweat shop that will cost him at least an extra 5-8 bucks and maybe more just to send that package, soooo an extra charge is justified and not just highway robbery. I refuse to even try and justify the post it can't be done.

davey_flyer

My Feedback: (4)

rockmon I disagree, what's the difference in sending to somewhere in the continental US than canada? They still have to travel to the P.O to ship, they still have to fill out paperwork, and the still have to package it. Yet the charge for the US shipping is only $8, $25 is simply not justified. At this point it doesn't matter now, Wingbags.com has lost my business permenantly. I don't have a problem paying the shipping costs on items when the shipping cost is in-line, but I refuse to buy a product that a retailer will make a profit on shipping.


Kitman: I disagree with you, I think there needs to be a sub-forum here that we can share our experiences in dealing with retailers, both postive and negative. I've seen many posts at RCU about several retailers, good and bad. As a consumer it makes sense to do your homework first.

davey

WreckRman2

My Feedback: (5)

God forbid you buy something off Ebay. LOL

visioneer_one

My Feedback: (506)

oh dear

MN_Moose

My Feedback: (1)

Chalk up another lost customer.

BRYAN01601 >> There's a button to the left of your keyboard labeled "Caps Lock". Press this button, and note its toggle indicator light. Make sure the light is off.

Stanger

And if you regret it, you try to correct it. Matt posted 4 months ago. Hmmmmmmmmm

lnorris

My Feedback: (1)

Um, actually he posted that at: 04-13-2003 8:24 AM. Where did you get 4 months?

Note that I'm not defending his post or attitude, just saying that if you post online, you will eventually post something you'll regret.

Bad thing is I can go out to Google and find every flame war I've been involved in. Makes ya think twice before hitting that "Reply" button.

BRYAN01601

My Feedback: (48)

STANG, HE REGISTERED 4 MONTHS AGO...

BrianMorris

Umm...I ship nearly every day.Internationally too.
I have yet had to take a drive to the post office.

lennyk

My Feedback: (12)

Has anyone ever thought about using a couple old bedspreads and having them made by someone with a sewing machine ?

visioneer_one

My Feedback: (506)

Sure - but then you get no bragging rights. And no decals

lennyk

My Feedback: (12)

well I guess it would be like buying ARF versus kit build.

A wingbag ain't exactly rocket sewing science to make though.

BRYAN01601

My Feedback: (48)

YOU COULD USE A SHEET, PACKING BLANKETS ETC. BUT THEY ARE NO WHERE NEAR THE QUALITY OF A WINGBAG.

Stanger

Oops
Thanks for the correction guys. Yes, I was looking at when he registered. He posted a couple days ago. Maybe he hasn't seen this thread since he's posted.

RickP

My Feedback: (2)

LOL
Naww, I'm just an engineer for a manufactuing company with a little backround in business. A dangerous thing
RP

buyrbware

My Feedback: (2)

Well as far as Matt's Post to this thread....He sealed the fate of his company at least with a few people.....

Now as far as wing bags!

I went to Target and bought two childrens sleeping bags

58x27 fits my 30 percent airplanes like a loose glove....Kidding thier perfect..Nice thing is the price $7.77 apiece! neat colors too!


Tom

stomper

My Feedback: (20)

Ain't that the truth! I make my own bags and i can tell you they are better then the others out there,(best materials) but they also cost me more!
Defintely bad business move on Matt part.

Doug

Forgues Research

My Feedback: (7)

You can get in touch with this guy from Ottawa Ontario. His wife started to make complete sets including rudder for $85.00 CDN

Discount Hobbies
(Richard Robichaud) owner
Unit 106
1803 St.Joseph Blvd.
Orleans, Ontario
Canada
K1C 6E7

Tel: (613) 830-2373
Fax: (613) 830-8536
[email protected]

Forgues Research

My Feedback: (7)

I receive and ship to the States from Canada all the time, and yes some do take advantage.

One company charges me $18.00 S&H for a specific product and the other company charges me $6.00 for the same product and basically from the same area.

DENNIS C

My Feedback: (99)

well guy's a sleeping bag work's just fine for me. i'am not out to impress anybody with custom made bag's. there only use is to stop damage from trasporting right. so what is the big deal

p.s. my wife just made me a set cost is $7.00 ya can't beat that.

just my 2 cnt's

dennis