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Kudos to Simjet / Kerry Sterner

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Old 07-14-2008, 07:45 PM
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Default Kudos to Simjet / Kerry Sterner

I have to give kudos and two thumbs up for great service when great service has been done for me... Thanks again Kerry for your help over the phone with my turbine, now its running awesome again... You got to love our Florida weather... [:'(]
Old 07-14-2008, 07:51 PM
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Default RE: Kudos to Simjet / Kerry Sterner

BirdofpraY,
I was going to make a post here to see if Kerry Sterner was still involved with Simjet. Last Wednesday an email was sent to him and a voice message was left for him asking him for information about a Simjet turbine. As of today he has not answered by email or has not called. I thought maybe Simjet had quit doing business in the US.

I was considering buying a Simjet but upon getting no response for so long I was afraid of not being able to get service so I didn't buy the Simjet. Did he answer you right back?

Don
Old 07-14-2008, 08:58 PM
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Default RE: Kudos to Simjet / Kerry Sterner

well I know he was at a jet meet maybe that was why you did not get a responce. I just picked up the phone and called him of course I know to call him after 6PM EST. that is the best times to reach him... He is very knowlegable and does really good work... As for Simjet turbines I have owned many of them and they have stood behind everyone of them so far, even a used one I bought.

Old 07-14-2008, 09:01 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Maybe he's just been away from his phone and email for a week.
Thanks,
Don
Old 07-14-2008, 09:11 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Don,

Not sure why the problem getting in touch with Kerry last week because I spoke with him almost every day the last couple weeks. I had FOD damage to my Simjet and sent it to Kerry, I have had excellent service from him and never had any issues getting in touch with him.
Old 07-14-2008, 09:16 PM
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Default RE: Kudos to Simjet / Kerry Sterner

I'm not sure either. I will send another email.
Thanks,
Don
Old 07-14-2008, 10:29 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Don't give up on Kerry. He's been at Capitol Jets in Albany, he will answer your call when he's back in town.

I know from personal experience that he's a man of his word and will do anything possible to get you the service/support you need with minimal delay.
Old 07-15-2008, 06:52 AM
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Default RE: Kudos to Simjet / Kerry Sterner

Thanks Mike,
Don
Old 07-15-2008, 08:29 AM
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Default RE: Kudos to Simjet / Kerry Sterner

Hi Don,

I had so many messages on my phone last week that I did not get all the recordings as it hit the limit.

Please resend your email ([email protected]) or phone no. and I will call and will be happy to help or answer any questions you may have.

Best Regards,
Old 07-15-2008, 08:34 AM
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Default RE: Kudos to Simjet / Kerry Sterner

It is always my pleasure.

Thank you.

Old 07-15-2008, 08:43 AM
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Default RE: Kudos to Simjet / Kerry Sterner

Thank you Kerry..
Old 07-15-2008, 10:54 AM
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Default RE: Kudos to Simjet / Kerry Sterner

Synthetic, I use the Simjet 3000 in my Elan and if you look at the video in the Elan thread you can see there is no turbine in this thrust class that can perform like that. I have put this turbine through the tests and pushed it hard. You would be very happy with a Simjet.
Old 07-15-2008, 11:05 AM
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Default RE: Kudos to Simjet / Kerry Sterner

It's too late. I told the seller I would have to pass on it. It was a good deal too but I had to make a decision quickly and when I didn't hear back I was afraid of not being able to get service done so I had tell him no on it. It was a Simjet 3000. I appreciate your information and help though.
Old 07-15-2008, 12:55 PM
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Default RE: Kudos to Simjet / Kerry Sterner

yeah I have learned in my younger years that rome was not built in a day, so I have learn to have patience and Simjet has taken great care of my needs for all my applications, and I am not even a darn rep...

Old 07-15-2008, 12:56 PM
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Default RE: Kudos to Simjet / Kerry Sterner

hey if its a really good deal please let me know who it is I could use another 3000... PM me his name and contact info...
Old 07-15-2008, 01:31 PM
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Default RE: Kudos to Simjet / Kerry Sterner

It's already sold. Seller was waiting on me to say yes or no as he had someone else ready to purchase.
Don
Old 07-15-2008, 01:32 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Sometimes you can't wait for Rome to be built.. eheheh..
Old 07-15-2008, 01:34 PM
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Default RE: Kudos to Simjet / Kerry Sterner

you can alway get a new one from Kerry, I know he has some inbound...
Old 07-15-2008, 01:43 PM
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Default RE: Kudos to Simjet / Kerry Sterner

I doubt he'll sell one for $2300.00 ..
Old 07-15-2008, 03:28 PM
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Default RE: Kudos to Simjet / Kerry Sterner

for that price based on the condition of the turbine, that would have been a very easy dissicion to make. I love the power mine puts out and I love ther vertical performance right off rotation from the runway, Great Turbine....
Old 07-15-2008, 04:26 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Not as easy as you would think. A jet flying friend of mine just bought a turbine from someone here at RCU that was to be in good running condition and after first flight it locked up and is now back at the factory.

Even though initially it was a good price...after the repair bill it is not a very good price...
Old 07-15-2008, 04:49 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Good reason to buy new unless you know that person...
Old 07-15-2008, 05:17 PM
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Default RE: Kudos to Simjet / Kerry Sterner

I just needed a little back ground information about the turbine as the seller did not buy it new.
Old 08-15-2008, 11:27 PM
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Default RE: Kudos to Simjet / Kerry Sterner

Yes i know this a month old thread, BUT i sent in a simjet turbine for repair about a month ago and now i can't reach anyone about whats going on. i've called several times and no response and today i called again and was told that the call couldn't be completed as dialed????????????????? Anybody have any idea whats going on!!!!!!!!!!!!!!!
Old 08-16-2008, 06:00 AM
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Default RE: Kudos to Simjet / Kerry Sterner

I talked to Kerry earlyer this week and his number worked for me. Try calling after 6PM EST on the weekdays he usually answers right away... I just tryed the number and it worked... (610)746-9444


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