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wrong order twice

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Old 09-14-2009, 05:34 AM
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Default wrong order twice

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Old 09-14-2009, 05:42 AM
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Default RE: wrong order twice



Order Number: 628923
yhst-94582326164583-171111
Order Date: 09/03/2009</p>

(Item: 18P37-ToolBox-Green)1 RC Helicopter MUST-HAVE TOOL KITS ***BONUS Combo*** Now with 2 NEW FREE Tools! Green Style)</p>

I received a UPS notification about this shipment on 09/04/2009 in that notification it said my package weight was 1.0Lb.
I thought that is was strange that a metal briefcase sized toll box with 15 tools only weight only 1.0lb. I received this
order on 09/11/2009 I found out why it only weighed a 1.0lb it was a nitro heli engine. I called xheli and they said they
would send me a tool box ASAP this is the e-mail I received.</p>

&ldquo;Dear Customer,
This email is regarding XHeli order number
yhst-94582326164583-171111.
9/11/2009 12:41:23 PM need to
reship 1x 18P37-ToolBox-Green ( asap - client will return wrong item 0.27 engine and reimbursement its return shipping cost)

Best Regards,
Xheli&rdquo;</p>

I received a second UPS notification saying that m order was Scheduled for Delivery: 17-September-2009 but it said again
that the package weight was only 1.0lb this is the SAME weight as the first wrong order, I think you sent me another nitro
heli engine because a metal briefcase sized toll box with 15 tools weigh more than 1.0lb.</p>

Note: the tool box item number is: 18P37, this is the SAME item number that is on the nitro engine box for some reason both
of these items have the same item number.?</p>

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Old 09-15-2009, 06:14 PM
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Default RE: wrong order twice

I believe I've answer this question and concern on rcdiscuss. Sorry about this mistake a new toolbox and shipped to you already. UPS 1ZX03V030393177972

Please just ignore the 1lb weight.

Andy

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